Get help
- Docs: start with the documentation, including Connect your AI and the MCP tools reference. Your AI assistant can read them too.
- Contact form: the contact form reaches the same team. Your AI assistant can send us a message too, with your confirmation.
- Email: [email protected]. We aim to answer within 2 business days. Write from the email address on your account and include your workspace name. Never send passwords or tokens.
- Billing: questions about plans, invoices or cancellation also go to [email protected]. You can cancel or change your plan yourself in the billing portal.
Report a problem with a change
If a change to an ad account looks wrong, revert it from the change log first; then tell us at [email protected] with the time and the account so we can investigate.
Security
Report vulnerabilities to [email protected]. See our Security page for how we handle reports.
Abuse
Report abuse of Roasby, for example misleading ads managed with Roasby or someone managing an account without permission, to [email protected] with "Abuse" in the subject, or with the "Report abuse" topic of the contact form. See the Acceptable Use Policy.
Privacy requests
Ask to access, correct, export or delete your personal data at [email protected]. See the Privacy Policy for your rights.
Waitlist
To be removed from the waitlist, email [email protected] from the address you signed up with. We will delete your signup.
Legal notices
Send legal notices to [email protected] and to the postal address in our Terms of Service.